Privacy PolICY.

Personal information we collect:

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about your browsing activity on the Site.

Additionally, when you make a purchase or attempt to do so through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we mention “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How do we use your personal information?

We use the Order Information we collect primarily to fulfill any orders placed through the Site, including processing your payment information, arranging shipping, and providing invoices and/or order confirmations. Additionally, we use this Order Information to:

  • Communicate with you.

  • Screen our orders for potential risk or fraud. We may utilize the Device Information we collect to help us screen for potential risk and fraud, especially your IP address. Moreover, we use this information more broadly to enhance and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site and evaluating the success of our marketing and advertising efforts).

Sharing your personal information:

We share your Personal Information with third parties to assist us in using your Personal Information as described above. For instance, we utilize Shopify to power our online store. You can learn more about how SQUARESPACE handles your Personal Information here: https://www.squarespace.com/privacy. We also use Google Analytics to understand how our customers use the Site. You can read more about how Google handles your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Furthermore, we may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or to otherwise protect our rights.

Do Not Track:

Please note that we do not change our Site’s data collection and usage practices when we receive a Do Not Track signal from your browser.

Your rights:

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information provided below.

Additionally, if you are a European resident, please note that we process your information to fulfill contracts we might have with you (for example, if you make a purchase through the Site) or to pursue our legitimate business interests listed above. Also, be aware that your information may be transferred outside of Europe, including to Canada and the United States.

Data retention:

When you place an order through the Site, we will retain your Order Information for our records unless and until you request us to delete this information.

Changes:

We may update this privacy policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Minors:

The Site is not intended for individuals under the age of 18.

Contact us:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at info(at)lorain.nyc.